Not every pest situation is an emergency, but when it is — an active hive near kids, a sudden rodent sighting in a nursery, a wasp nest blocking a doorway — our triage protocol gets a technician moving fast. Our dispatcher's first question is always about safety risk, not just discomfort, since that's what actually separates an emergency call from one that can wait for standard scheduling.
Not sure if it's urgent? Call anyway; we'll help you determine whether same-hour dispatch is needed.


Our emergency dispatch line is staffed around the clock, including nights, weekends, and holidays.
Every technician on emergency dispatch carries the same state licensing and liability coverage as our scheduled service team.
Emergency dispatch pricing is quoted clearly before treatment starts, even for after-hours and weekend calls.
Emergency vehicles carry equipment for wasps, rodents, and sudden infestations since the exact pest often isn't known until arrival.
An active wasp or hornet nest near an entryway or play area gets same-hour removal given the sting risk.
We respond fast to sudden rodent activity, especially in spaces involving infants or food preparation.
We treat unexpected outbreaks — ants, spiders, stinging insects — with same-day urgency rather than standard scheduling.
Weekend and holiday emergency calls receive the same rapid response as any weekday urgent call.
We prioritize commercial emergency calls where delay could mean a closure or failed inspection.
Our dispatcher asks a few quick questions to route true emergencies ahead of standard scheduling.

Call +1-844-564-2570 any hour and describe the situation — our dispatcher triages urgency immediately.
Our rapid-response units are positioned to minimize arrival time for genuine emergencies.
Assessment happens fast, but pricing is still transparent and confirmed with you before work starts.
The immediate threat is resolved on the spot, with any needed follow-up scheduled under our standard guarantee.
Found a wasp nest right above our front door at 9pm and Nex Pest Control had someone out within the hour to remove it safely.
A mouse showed up in the nursery at night and I panicked — the emergency line got a technician out fast and it was handled before morning.
Our restaurant had a wasp problem right before a weekend rush and same-hour dispatch kept us from having to close.
Called at 11pm about scratching in the wall and the dispatcher walked me through enough to know it could wait until morning, which I appreciated more than a forced late-night visit.

No matter what time it is or which New Town neighborhood you're in, our emergency line is staffed and ready to route a technician. Emergency coverage extends to homes, apartments, and businesses across New Town, with the same rapid-response standard whether it's 3pm or 3am.

If you're unsure, call anyway — our dispatcher will help determine if same-hour response is warranted.
Yes, our emergency dispatch line operates 24 hours a day, including nights, weekends, and holidays.
Arrival time depends on location and current dispatch load, but emergency calls are prioritized ahead of standard scheduling.
Pricing reflects the urgency of same-hour dispatch but is always confirmed with you upfront, not hidden.
Our dispatcher can help route non-urgent calls to standard scheduling instead, often at a lower cost.
Business emergency calls get the same rapid-response priority as residential ones.
Call +1-844-564-2570 any hour — our emergency line never closes.
Call +1-844-564-2570